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BTPWD User Information Packets
- User Information - Water
- User Information - Sewer & Water
- www.epa.gov/watersense
- American Water works Assoc.(AWWA)water info.
The operation of Water powered Sump pumps can be expensive!
Water powered sump pumps are designed to work when the power is out at a home and the traditional electric sump pump is not working. A water powered sump pump is powered by water pressure in the distribution system to drive the sump pump.
Water powered sump pumps can use large amounts of water in a short period of time and this can have a huge impact on your monthly water bill.
Water powered sump pumps are allowed to be used but there are other alternatives that do not have the high risk of a high water consumption.
BTPWD will not waive any consumption amount due to a water powered sump pump loss.
Frequently Asked Questions
- Q: When are penalties assessed on the water bills?
- The bills are mailed by the last day of the month. All payments are due by the 15th of the month. Penalties are applied on the 16th of the month.
- Q: May I pay my water bill in person?
- Yes, you may make your water payments at 1717 RT Dunn DR. Suite C Bloomington Il.
- Payments must be made by 2:00 P.M. for credit on that day.
Night Drop 24 Hours A Day Drop box - Q: May I make my payment by Debit or Credit Card?
- BTPWD does NOT accept payment by Credit or Debit Cards at the present time.
- Returned check policy
- BTPWD directs all water bill payments to po box 1291 Bloomington Il. 61701 by mail or in person at our drop box located at 1717 RT Dunn Dr. suite C Blooomington Il. 61701. A
- Alll returned checks to be automatically redeposited and charged a $5.00 fee. If that check is returned a second time, it is not deposited again, and another $5.00 is charged to BTPWD. These fee are passed on to the customer and due with the next water bill payment they make. In addition, BTPWD allows one returned check at no extra charge, subsequent returned checks are $25.00.
Penalty Calculation:
Any amount due on your account on the 16th of the month will be charged a 10% penalty.
Billing Cycle & Water Shut-Off Policy for BTPWD
| Bills are mailed: | The Last Day of the Month |
| Payments are due: | The 15th day of the following month (all payments received by 2:00 p.m. on the 15th will be considered as received on time) . If the 15th is a Saturday, Sunday or Holiday, all payments received by 2:00 p.m. on the next business day will be considered as received on time. |
| Penalties are applied: | The 16th day of the month (or the 1st business day after 2:00 p.m. as noted above) |
| Delinquent notices will be delivered or mailed: | Between the 17th and the 19th day of the month (If the 17th is a Saturday, Sunday or holiday, delivery or mailing will be the next business day) |
| Payment for the TOTAL AMOUNT OWED is due: | By 9:00 a.m. on the 29th day of the month (If the 29th is a Friday, Saturday, Sunday, or holiday, payment is due by 9:00 a.m. on the next business day) The date and time for payments to be paid as well as the date and time of shut off will be noted in the delinquent notice. |
| Water Shut-Off Procedures for Delinquent Accounts will commence: | On the 29th day of the month, after 9:00 a.m. (If the 29th is a Friday, Saturday, Sunday or holiday, shut off will be the following business day) |
| The Bloomington Township Public Water District (BTPWD) defines delinquent as follows: | Any amount owed that is more than 60 days past due as of the 16th day of the month
OR
Any amount over $300 that is unpaid as of the 16th day of the month |
Links for environmental protection: